Hand-selected, original logos for sale
Once it's sold, it's gone!
Forum Unresponsive client (unlocking requests)


DESIGNER

Lucian Radu
2023-04-19
Edited 2023-04-19 by ajleroux (admin) permalink ANCHOR

Hi there,

I have an unresponsive client (more than 30 days) on this project: [Link removed]

Can you unlock it, please?

Thank you!



ADMIN
ajleroux
2023-04-19

Done. :)



DESIGNER
rikirah
2023-04-19

Hi Andre,

Is it also possible to unlock this project.
https://www.logoground.com/logo.php?id=137003

The buyer responded initially but not after a few weeks. I had been sending update every few days but still no response. Thank you.



ADMIN
ajleroux
2023-04-20
Edited 2023-04-21 by ajleroux permalink ANCHOR

Hi rikirah,

We can't unlock that one yet. We promise the client a 30-day window to complete the revisions. This sale is now 20 days old, so let's give the client more time. If we reach 30 days without a response from the client, let me know and I can unlock it for you.



DESIGNER
eclipse42
2023-04-20

Hi ajleroux,

Could you unlock this project: https://www.logoground.com/myproject.php?ajk=28704-4458_3297444

Thank you.



DESIGNER
rikirah
2023-04-21

Got it. Thank you Andre.



ADMIN
ajleroux
2023-04-21

Eclipse42, done. :)

Rikirah, my pleasure. :)



DESIGNER
Sevenpathdesign
2023-04-21
Edited 2023-04-21 by Sevenpathdesign permalink ANCHOR

Hello @ajleroux!

Can you open my project too: https://www.logoground.com/myproject.php?ajk=28708-49404_2514410

Thank You.



ADMIN
ajleroux
2023-04-21

Done. :)



DESIGNER
mistershot
2023-04-30

Hello @ajleroux!

Can you unlock this project please?

https://www.logoground.com/logo.php?id=374064



DESIGNER
loya
2023-04-30

Hi Andre,

I have an abandoned project: https://www.logoground.com/logo.php?id=80761

Can you unlock it, please?

Thank you!



DESIGNER
rikirah
2023-05-01

Hi Andre,

It is already past 30 days

https://www.logoground.com/logo.php?id=137003

Please unlock the project. Thank you.



ADMIN
ajleroux
2023-05-01

Done. :)



DESIGNER
rikirah
2023-05-01

Thanks a lot Andre.



DESIGNER
Jani Tavanxhi
2023-05-15

Hi ajleroux,

Can you please unlock this project, already 30 days without a response from the client!
https://www.logoground.com/logo.php?id=742336

Thank you.



ADMIN
ajleroux
2023-05-15

Done. :)



DESIGNER
Jani Tavanxhi
2023-05-15

Thank you ;)



DESIGNER
Jani Tavanxhi
2023-05-18
Edited 2023-05-18 by Jani Tavanxhi permalink ANCHOR

Hi ajleroux,

The payment for this project shows still pending after i have requested to unlock due unresponsive client!
As well asked for “expedited payments” for this project and no money in my Papal balance!

https://www.logoground.com/logo.php?id=742336

Thoughts?



ADMIN
ajleroux
2023-05-18

Hi Jani Tavanxhi,

As mentioned in the Payments thread where you also asked about this, payments have been sent.



DESIGNER
Jani Tavanxhi
2023-05-19

Great, thank you :)



DESIGNER
mistershot
2023-06-06

Hello Andre,

Can you please unlock this project?

https://www.logoground.com/logo.php?id=247384

Thank you! :)



ADMIN
ajleroux
2023-06-06

Done. :)



DESIGNER
catherineputri
2023-07-14
Edited 2023-07-15 by catherineputri permalink ANCHOR

Hello, It's been a long time and the client hasn't responded yet, can you please unlock them, this is my project, thank you ... https://www.logoground.com/myproject.php?ajk=28944-240815_2815939



ADMIN
ajleroux
2023-07-15

Done. :)



DESIGNER
ArifDesignStudio
2023-07-22

Hi ajleroux,

I have an unresponsive client (more than 30 days) on this project: https://www.logoground.com/myproject.php?ajk=29640-135314_4845692

Can you unlock it, please ?

Thank you!



ADMIN
ajleroux
2023-07-22

Done. :)



DESIGNER
indigober
2023-08-02

Hi ajleroux,

Could you please unlock this project? This sale is now 30 days old, and the client's last response was more than 3 weeks ago.

https://www.logoground.com/myproject.php?ajk=29743-8855_4938483

Thank you!



DESIGNER
indigober
2023-08-09

BUMP this post again, since it's been a week without any response from LogoGround's admin.

"Hi ajleroux,

Could you please unlock this project? This sale is now 30 days old, and the client's last response was more than 3 weeks ago.

https://www.logoground.com/myproject.php?ajk=29743-8855_4938483

Thank you!"

I hope the admin can take notice of this post. Thanks.



ADMIN
ajleroux
2023-08-09

Hi indigober,

My apology for missing it the first time around. The project is now unlocked.



DESIGNER
logoswim
2023-08-14

Hi Andre,

Can you please unlock this project?

Logo ID : 22748

Thank you!



ADMIN
ajleroux
2023-08-14

Done. :)



DESIGNER
didiwinata
2023-08-23

Hello, can you unlock this project please, https://www.logoground.com/myproject.php?ajk=29844-56560_2951956

Thank you in advance.



DESIGNER
Izet89
2023-08-23

hi ajleroux

If more than 30 days the client doesn't respond, it means they don't buy our logo



ADMIN
ajleroux
2023-08-23

Hi Izet89,

When a client buys a logo they have 30 days to complete the revisions process. If they don't or if they stop responding then we have the option to unlock the project so that the designer can post the final logo files and get paid.



DESIGNER
Izet89
2023-08-23

Hi ajlerroux
thank you this information really helps me develop myself better



DESIGNER


DESIGNER
Denmaz48
2023-08-29

Hi Andre.

is it possible to unlock this project?
https://www.logoground.com/logo.php?id=144930



ADMIN
ajleroux
2023-08-29

didiwinata, sorry about that! Yes, your post was missed. The project is now unlocked.

Denmaz48, not yet. We can only unlock the project 30 days after the sale date.



DESIGNER
didiwinata
2023-08-30

Thank you ajleroux



DESIGNER
Denmaz48
2023-08-30
Edited 2023-08-31 by Denmaz48 permalink ANCHOR

it's been 30 days, is it possible to unlock my project now?



ADMIN
ajleroux
2023-08-31

Denmaz48, by my count we are at 29 days today. If you don't mind, let's wait one more day. :)



DESIGNER
Denmaz48
2023-08-31

Fine, I'll wait one more day.
Thank you :)



DESIGNER
Denmaz48
2023-09-01

Hi andre,
today is already 30 days right?

so can my project be unlocked?



ADMIN
ajleroux
2023-09-01

Done. :)



DESIGNER
Denmaz48
2023-09-01

Thank you.



DESIGNER
mc design
2023-09-04

Hello Andre,
It's been a month since my logo was sold ... Could you unlock my logo project?



ADMIN
ajleroux
2023-09-04

Done. :)



DESIGNER
mc design
2023-09-05

Thank you!



DESIGNER
GraphicsCrush
2023-09-27

Hello, Andre,
Please help me with this project: https://www.logoground.com/logo.php?id=102171
Thank you so much! :)



ADMIN
ajleroux
2023-09-27

Done. :)



DESIGNER
GraphicsCrush
2023-09-28

Much appreciated! :)



DESIGNER
Raisa collection
2023-10-06

hi sir andre... today is exactly 30 days after my logo was sold Can this project be opened so I can finish it?

https://www.logoground.com/logo.php?id=819465



DESIGNER
Raisa collection
2023-10-06

hi admin this is day 31 please unlock my logo project. Thank You



ADMIN
ajleroux
2023-10-07

Done. :)



DESIGNER
costoboc
2023-10-12

Hello ajleroux,
Could you unlock this project?
https://www.logoground.com/logo.php?id=642095



DESIGNER
Izet89
2023-10-12

thank you all this information is very helpful



ADMIN
ajleroux
2023-10-13

Costoboc, done. :)



DESIGNER
costoboc
2023-10-13

Thank you, ajleroux!



DESIGNER
dalia
2023-10-26

Hi ajleroux,
Please unlock this project:
https://www.logoground.com/myproject.php?ajk=30257-5791_2832972
Thank you.



ADMIN
ajleroux
2023-10-26

Done. :)



DESIGNER
eLmosha
2023-12-05

Hi @ajleroux
please unlock my logo project.

https://www.logoground.com/myproject.php?ajk=30705-200594_4753033

Thank You,
Best Regards // eLmosha



ADMIN
ajleroux
2023-12-05

eLmosha, you only posted previews yesterday. If you don't mind, let's give the client another day or so to respond before we finalize the project.



DESIGNER
ChiDa
2023-12-20

Hi Andre,

Is it also possible to unlock this project.
https://www.logoground.com/myproject.php?ajk=30790-18214_3920513

Thanks!



DESIGNER
kevin07
2023-12-24

Hi Andre,
I still don't understand, what is meant by unlocking a project after the client has not responded for more than 30 days? Does this mean that payment will be made or will the project fail so the logo can be sold again?



ADMIN
ajleroux
2023-12-25

ChiDa, I see that the project has been finalized in the meantime. If you still need help with it please let me know.

Kevin07, unlocking a project means unlocking the Final logo tab of the project so that the designer can upload the final logo files. Once that is done we can send the payment to the designer.



DESIGNER
Izet89
2023-12-25

I hope the client responds quickly



DESIGNER
kevin07
2023-12-25

Oh so that's how it is, thanks Andre,
can you please unlock my project too
https://www.logoground.com/myproject.php?ajk=30827-175665_4588455



ADMIN
ajleroux
2023-12-25

Done. :)



DESIGNER
Proffartline
2024-01-13

Hi @ajleroux
Please Open menu Final Logo.

https://www.logoground.com/myproject-final.php?ajk=31102-73488_3816430

Thank You,
Proffartline



ADMIN
ajleroux
2024-01-14

Hi Proffartline,

I see that the project has been finalized in the meantime. :)
If you still need help let me know.



DESIGNER
Proffartline
2024-01-14

Thank you @ajleroux :)



DESIGNER
Pamungkas Creative
2024-01-28

Hi Logogroud admin,

I would like to report an unresponsive client on my end as well. Could you please check if it's possible to unlock the file submission for my client to receive the final files? Thank you for your attention.

https://www.logoground.com/logo.php?id=728686



ADMIN
ajleroux
2024-01-30

Hi Pamungkas Creative,

Apologies for the delay. I see that the project has been finalized in the meantime. :)

If you still need help let me know.



DESIGNER
Pamungkas Creative
2024-01-31

Thanks for the help aljeroux



DESIGNER
Proffartline
2024-02-07

Hi @ajleroux
Can you Open menu Final Logo, please

https://www.logoground.com/myproject.php?ajk=31277-73488_3456234

Thank You,
Proffartline



ADMIN
ajleroux
2024-02-07

Hi Proffartline,

I can see why you asked, but the project is only 2 days old. On the site we promise the client up to 30 days to complete the revisions process, so we have to let the 30 days run out before we can unlock it - just in case the client wants to try more variations before picking a winner.



DESIGNER
Proffartline
2024-02-08

The client has already chosen the logo and requested the final files.

Thank you for responding.

And the Final File menu has been Opened now.

Thank You, ajleroux
Thank You, Admin



DESIGNER
CalicRates
2024-02-19

Hi @ajleroux

Is it possible to unlock this project? it's almost 30 days since the client has not responded.
https://www.logoground.com/myproject.php?ajk=31129-158788_2506616

Thanks!



ADMIN
ajleroux
2024-02-19

Done. :)



DESIGNER
vectorrebel
2024-02-21

Dear @ajleroux

Is it possible to unlock this project? It's 31 days with not response from the buyer.
https://www.logoground.com/myproject.php?ajk=31144-121003_3439530

Thank You!



ADMIN
ajleroux
2024-02-21

Done. :)



DESIGNER
Proffartline
2024-02-21
Edited 2024-02-22 by Proffartline permalink ANCHOR

Hi, ajleroux

I have an unresponsive client more than 30 days (Purchased: 2024-01-22) on this project:

https://www.logoground.com/myproject.php?ajk=31152-73488_2746911

Can you unlock it, please?

Thank you!



DESIGNER
elorian
2024-02-22

Hi @ajleroux,

I think it's been 30 days (purchased: 2024 - 01 - 10)
https://www.logoground.com/myproject.php?ajk=31088-178778_4135940

can you unlock it, please?

Regards :)



DESIGNER
AmirDesign
2024-03-03

Hi there,

I have an unresponsive client (more than 30 days) on this project; https://www.logoground.com/myproject.php?ajk=31014-183595_3029636

Can you unlock it, please?

Thankyou!



ADMIN
ajleroux
2024-03-03

Done :)

Proffartline, I didn't unlock yours because it seems from the discussion that the client does not want to continue with this logo, possibly switching to another logo, in which case it is best to not send the vector files to the client.



DESIGNER
Proffartline
2024-03-03
Edited 2024-03-04 by Proffartline permalink ANCHOR


Login or register to post.

87 posts
1752 views
Last post on 2024-03-03

Jump to last post

Post a reply

Start a new, separate topic

Back to forum index

Category: General

Can we make LogoGround better for you?

Suggestion box Report a bug


© Copyright 2011-2024, Graphics Factory CC. All rights reserved. Use of this web site constitutes acceptance of the User Agreement & Disclaimer. LogoGround.com is a division of Graphics Factory CC, SA., Reg Nr. 2008/121028/23

God First Policy